Privacy Policy


Our Privacy Policy

This Privacy Policy applies to all of this website categorised as Smoke Digital.
Any changes to this policy will be posted within this Privacy page. We reserve the right to change this Privacy Policy from time to time and such changes shall become effective as soon as they are posted. We advise you check this page from time to time to keep updated on our privacy policy. Your continual use of www.smokedigital.co.uk constitutes your agreement to all such changes.

We are committed to protecting the personal information you give us and ensuring you are informed about how we use the information we collect about you.

Why we gather information about our website visitors.

We want to offer you a service to the best of our ability. We may use information about you to help us customise the Website, to remember you and to greater enhance the functionality for you. We may use this information to notify you about changes to the Website or products, services or promotions of ours and others (with your consent) that we think you might find of interest.

We may send you administrative and promotional emails relating to the Website and updates about the Website (with your consent).

We may need to contact you to about a comment/enquiry you have submitted or material you have posted on the Website or social media in order to verify your identity from time to time.

What information do we collect from you?

We may collect information from you when you fill in an online enquiry form for any of the services available on our Website, (e.g., chat areas, enquiry form, reviews, etc.). We may also collect information you give us over the telephone or in written or other communications. The type of information we will collect may contain such information as: your name, mailing address, email address, phone numbers and gender. Upon the transfer of services/goods – we may obtain financial, credit card or bank details.

We collect information about your use of the Website and services it offers through “cookies”. For more information on “cookies” please see our Cookie Policy which forms partial completion of this Privacy Policy.

How we ensure your privacy is maintained.

We try our hardest to ensure that your data is preserved securely and to prevent unauthorised access. We have implemented numerous security measures to protect your information – which we monitor regularly. Our website is protected by a 255bit SSL Encryption. We are not liable for the loss of information through forced breach via hacking and similar illegal activities.

The Website provides numerous links to various web sites not operated by us or by external companies associated with Smoke Digital. We take no responsibility or accept any liability for the use of any information about you which is collected as a result of your use of these websites. This privacy policy strictly does not extend to any website operated by an external agent.

Disclosing your personal information and consent.

We will not utilise any of your personal information for direct marketing activities, or supply this information to third parties for their marketing activities without your consent.

If you have previously given consent to Smoke Digital and you subsequently decide you no longer wish to receive direct marketing or information from us, you have the right to opt out of any marketing material at any time. To opt out of any consentual marketing please notify us at the following email address: hello@smokedigital.co.uk

Concerning financial transactions, whereby your consent is accounted, we will only disclose your financial, creditcard or bank details to our agents and/or third party suppliers on a need to know basis, such as in relation to the fulfilment of any e-commerce transactions.

Obtaining your personal information.
If you wish to receive a copy of the personal information we hold about you, or have any other queries about the way we are collecting/utilising your personal information, please direct your request to us (including full details of your request) at: hello@smokedigital.co.uk

We may charge an administration fee (not exceeding the maximum permitted by law) in relation to fulfilling a request for access to personal information.

Our Information

Smoke Digital UK LTD

Registered Company:
11213704

Registered Office:
The Willows Maypole Street,
Wombourne, Wolverhampton
United Kingdom,
WV5 9JB

Email:
hello@smokedigital.co.uk

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